okok Terms & Conditions

1.1 Definitions

"okok" refers to the organization that operates this website and platform. "Platform" includes all of okok's online services, websites, and applications. "User" refers to any individual registered on this platform.

• "Services" — all betting, gaming, and related features provided through okok.
• "Account" — each user's personal registered profile.
• "Wallet" — the virtual balance linked to an account.
• "Bonus" — incentive rewards or funds granted by okok.

1.2 Right to Modify Terms

okok reserves the right to change, add to, or cancel these Terms at any time. Continuing to use the platform after any change means you are considered to have agreed to the updated Terms. It is therefore recommended that you visit this page regularly.

2.1 Age Requirement & Eligibility

Users must be 21 years of age or older to use the okok platform. Registration or use of this platform by minors is strictly prohibited. okok may request proof of age verification at any time and reserves the right to suspend an account if proof is not provided.

2.2 One Person, One Account

Each individual may create only one account. If the same person operates multiple accounts, all accounts may be closed and the associated balances may be forfeited. If multiple members of the same household use the same device or IP address, please contact okok.

2.3 Providing Accurate Information

All information provided at the time of registration must be truthful, accurate, and complete. Providing false or misleading information will result in immediate account closure. If any information changes, the user is required to update it themselves or notify the support team.

• Correct name and contact information must be provided.
• Documents required for identity verification may need to be submitted.
• The user is solely responsible for the security of their account.

2.4 Account Security

Keep your login credentials (username and password) completely confidential. Third parties must not be given access to your account. If you suspect unauthorized access, notify the okok support team immediately.

3.1 Accepted Payment Methods

The following mobile financial methods are currently accepted on the okok platform:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — the postal department's digital financial service.
• Rocket — Dutch-Bangla Bank's mobile wallet service.

The minimum deposit amount for each method is ৳200 and the minimum withdrawal amount is ৳1,000.

3.2 Withdrawal Timeframe

Approved withdrawals are generally processed within 1 hour. The account must be fully verified before a withdrawal can be made. Withdrawals may be placed on hold if the verification process has not been completed.

3.3 Transaction Restrictions

okok reserves the right to suspend or cancel transactions in the following cases:

• If evidence of suspicious or fraudulent activity is found.
• If inconsistent or unusual activity is detected on the account.
• If money laundering or financial crime is suspected.
• If the same payment method is used across multiple accounts.

4.1 Welcome Bonus

okok offers a 100% welcome bonus for first-time depositors, up to a maximum of ৳8,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 bonus and can start playing with a total of ৳2,000.

4.2 General Bonus Terms

The following general terms apply to all bonus offers:

• A bonus can only be used once and cannot be combined with other offers.
• Direct withdrawal from a bonus balance is not possible — the wagering requirement must be met first.
• The maximum bonus limit is ৳8,000 — no bonus will be provided beyond this amount under any circumstances.
• okok reserves the right to modify or cancel any bonus offer.
• If bonus abuse is suspected, the account will be investigated and the bonus may be cancelled.

4.3 VIP Cashback Program

okok's VIP program has five tiers, with weekly cashback available at each tier. The cashback rate increases as you move up to higher tiers.

• Bronze tier: up to 0.3% weekly cashback.
• Silver tier: up to 0.6% weekly cashback.
• Gold tier: up to 0.9% weekly cashback.
• Platinum tier: up to 1.2% weekly cashback.
• Diamond tier: up to 1.5% weekly cashback.

Separate terms and conditions may also apply to VIP tier cashback.

5.1 Bet Acceptance

okok is not obligated to accept all bets. Bets may be cancelled or amended in the following situations:

• If incorrect odds are displayed due to a technical error.
• If the outcome of an event has already been determined before the bet was placed.
• If unusual or fraudulent activity is detected in the system.
• If an event is cancelled or postponed.

5.2 Prohibited Activities

The following activities are strictly prohibited, and accounts found engaging in such activities will be closed:

• Using multiple accounts to obtain bonus benefits.
• Using bots or automated software to place bets.
• Exploiting security vulnerabilities in the platform or attempting to hack it.
• Using matched betting or equivalent strategies to withdraw bonuses without risk.
• Using a third party's account or selling an account.

5.3 Technical Issues

okok is not liable if a game or betting session is interrupted due to server outages, network issues, or other technical reasons. However, in such situations the support team will consider any reasonable claim from the user.

6.1 Limitation of Liability

okok accepts no legal liability for the following:

• Loss caused by an internet connection failure.
• A breach of account security resulting from the user's own negligence.
• Issues caused by faults in third-party software or devices.
• Unforeseen events (force majeure) such as natural disasters or cyber attacks.

6.2 Indemnity

You agree to protect and indemnify okok and its partners against any legal liability or loss arising from your breach of these Terms or misuse of the platform.

7.1 Account Closure by okok

okok may suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of any provision of the Terms.
• Failure to verify the account or identity.
• Fraudulent activity or suspicion of any criminal offence.
• A court order or government directive.
• Extended account inactivity.

7.2 Account Closure by the User

You may request to close your account at any time by contacting the support team. Any eligible balance may be withdrawn before the account is closed; however, any bonus with an incomplete wagering requirement will be cancelled.

8.1 Data Collection & Use

okok uses users' personal information only for the purposes of providing services, verifying identity, and ensuring platform security. We keep your information secure using SSL encryption.

• Your information is not sold to third parties.
• Information is not shared with authorities except where required by law.
• For more details, please read our Privacy Policy.

8.2 Cookies & Tracking

Cookies are used to keep our website functioning effectively. By using the platform, you consent to the use of cookies. Cookies can be managed through your browser settings, though doing so may limit some services.

9.1 Setting Limits

okok encourages users to play responsibly. You can request our support team to set deposit limits, session time limits, or betting limits for yourself. This feature is completely free and takes effect upon your request.

9.2 Self-Exclusion Feature

If you feel that betting is having a negative impact on your life, you can voluntarily suspend your account temporarily or permanently. Visit our Responsible Gaming page to learn more.

10.1 Complaints Process

For any complaint or dispute, please contact our support team first. okok strives to resolve all complaints fairly and promptly.

• Support channel: 24/7 live chat — in Bengali and English.
• Email: [email protected]
• Please provide your account details and any relevant evidence along with your complaint.

10.2 Applicable Law

These terms and conditions are governed by relevant international laws and regulations. okok is a platform operated under a safe and fair play policy and is committed to treating all users fairly.

10.3 Language & Interpretation

These terms and conditions are provided in Bengali. If any ambiguity arises in the interpretation of the language, okok's interpretation shall be considered final. The support team is always ready to clarify any terms.